====== Case ======

The Case object is a Salesforce Standard Object and the Donor 360 package has added some common Record Types and Business Processes. Work with your team to determin if these apply to your organization. 

===== Content =====
  * [[donor360:using_donor_360:39Case#Record Types|Record Types]]
  * [[donor360:using_donor_360:39Case#Business Process|Business Process]]

==== Record Types ====
  * Donor360 Support
  * External Inquiry
  * Integration Alerts
  * Internal Request

==== Business Processes ====
  * Donor360 Support
  * External Inquiry
  * Integration Alert
  * Internal Requests