Opportunities

This section is for understanding how to use the Opportunity and related objects. Opportunity is a standard Salesforce object and works with NPSP package objects Payments, GAU Allocation and General Accounting Unit (Fund) to track giving from donors, the date the payment was made and the Fund the gift went into. Foundation Partners Donor 360 also adds a custom object called Gift Batch which helps organizations track gift entry into batches and Security Settlements to track information about security gifts.

Content

Custom Fields

Fields included with the Opportunity object include picklist, lookup, formula, date and text fields. Work with your teams to determine how your org uses this object. Make sure the fields are included on the Opportunity Page Layout and Lightning Page.

Record Types

Several Record Types are available for use with the Donor 360 package. Discuss the purpose of the various record types with Foundation Partners and determine which are needed with the organization. Deactivate any record types your org is not planning to use.

Business Process

Several Business Processes are setup and ready for use.

Flow

Use this flow as a starting template for gift entry and customize as needed for your organization. Create a new Account Action and connect the customized flow, then use the button to create new gifts.

Creating Opportunities

If using the flow template, begin by clicking the custom Create New Donation button on Account